Shipping and returns.
We deliver all over Lebanon. Frozen and fresh products are delivered within Beirut district (Zalka, Mansouriyeh to Airport Road).
Delivery is within 2-4 days in Beirut District, and 4-6 days outside.
The delivery company will contact you before delivering. You can also add any delivery notes at the cart page while checking out.
Payment is by cash on delivery in LBP (Specify in notes if otherwise).
You can request a return of any product within 48 hours from when it was received for a full refund or store credit. Delivery return charge is only payable. We cover the full delivery charge for any product’s mistake from our end.
To be eligible for a return, your item needs to be unused and in the same condition that you received it and in the original packaging.
Some items are not eligible for returns because of their sensitive condition. Non returnable items:
- Fresh Fish
- Frozen Fish
- Ice Cream
To request your return, send a DM to @sushiguideshop on Instagram with your order number, or email us to firstname.lastname@example.org
Send a DM to @sushiguideshop on Instagram with your order number, or email us to email@example.com